At Pingar we take support seriously and we believe every one who uses our product should get a high level of support. To help us achieve this we are currently in the process of building a new help system.
While we do that please check the FAQ and Forum for possible answers and information.
You can also contact us directly via support@pingar.com and we will reply promptly.
We learn from every support ticket we receive but we also learn from our customer successes. So please let us know things are going right as well.